1. Payment Processing
Payments on www.tidywiperbox.com are processed by Stripe, an independent payment service provider. Customers can complete eligible purchases through the checkout process without needing to sign in to a Stripe account.
Stripe applies its own payment processing controls and may conduct risk assessments and monitor transactions for unusual activity in accordance with its procedures and applicable requirements.
2. Accepted Payment Methods
Available payment methods include:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
Availability may depend on the payment method, device, browser and checkout options presented at the time of purchase.
3. Billing Descriptor
The billing descriptor displayed on a payment statement is Tidywiperbox. Customers should check their order confirmation and payment statement when identifying a purchase.
If you have a question about a payment, please contact us using the details in the Contact Information section below and include your order number and relevant transaction details. Please do not send full card details by email.
4. Personal Data and Privacy
Personal data relating to checkout and payments is handled in accordance with applicable German and European data protection law, including the General Data Protection Regulation (GDPR).
Stripe may process relevant payment information to provide payment services and meet applicable legal and regulatory obligations. Further information about how personal data is collected, used, retained and shared is available in our Privacy Policy.
5. Cookies and Consent
Our website uses a cookie consent banner. Non-essential cookies are used only after you select “Accept” on the cookie banner. Essential cookies required for core website functions may operate where permitted by applicable law.
You can find further information about cookie use and personal data handling in our Privacy Policy and cookie information provided on the website.
6. Payment Enquiries
For questions about a payment or an unrecognised transaction, please contact us by email. Include your order number and a brief explanation so that we can review your enquiry.
We aim to reply within 24–48 hours.
7. Contact Information
Tidywiperbox
Email: secops@tidywiperbox.com
Telephone: +49 2126582800
Address: Höhscheider Weg 29, 42699 Solingen, Germany
Website: www.tidywiperbox.com