At Tidywiperbox, we value clear communication and helpful customer service. Whether you have questions about our kitchen storage products, need assistance with an order or would like further information, you are welcome to contact our team using the details below.
Contact Information
Brand Name: Tidywiperbox
Company Address:
Höhscheider Weg 29
42699 Solingen
Germany
Warehouse Address:
Höhscheider Weg 29
42699 Solingen
Germany
Email: secops@tidywiperbox.com
Telephone: +49 2126582800
Website: www.tidywiperbox.com
Customer Service Hours
Our customer service team handles enquiries on a flexible schedule. You may contact us by email or telephone at any time, and we welcome messages outside our regular service hours.
For email enquiries, we aim to provide an initial response within 24 hours of receipt. Response times may vary during weekends, public holidays or periods of increased enquiry volume.
If we are unable to resolve your enquiry in our initial response, we will provide further information as appropriate.
Product and Order Enquiries
For assistance with a product or an existing order, please include the relevant order number, where applicable, together with a brief description of your enquiry. Providing these details helps us identify the matter and respond more efficiently.
For order-related enquiries, please use the email address above. You may also contact us by telephone if you prefer to speak with our team.
Written Enquiries
If our team is unavailable when you contact us, please leave a message by email with your name, contact details and the nature of your enquiry. We will review your message and respond as soon as practicable, aiming to reply within 24 hours of receipt.
Thank you for choosing Tidywiperbox. We appreciate your interest in our kitchen storage products and look forward to hearing from you.